Terms and Conditions
By booking a session with Chan Surana / Memories by Chan, you agree to the following terms and conditions:
1. General Conditions
All photo sessions must be reserved in advance and are subject to availability. Your session is not confirmed until the booking fee has been paid.
2. Booking and Payment
To secure a booking:
A non-refundable booking amount of €50 is required for standard sessions.
For weddings, the booking amount is €100.
This amount secures your date and time.
The remaining balance is due on the day of the shoot. Editing will only begin after full payment is received.
Accepted payment methods include bank transfer, PayPal, or other mutually agreed methods.
3. Cancellations and No-Shows
If a cancellation is made more than 7 days before the session, the booking amount will not be refunded. The shoot may be rescheduled once, depending on the availability of both parties.
If cancelled within 7 days of the scheduled date, 50% of the remaining balance must be paid.
If the client does not show up within 30 minutes of the scheduled start time without prior notice, it will be considered a no-show and 50% of the remaining balance will be due.
4. Punctuality
A 15-minute grace period is allowed from the scheduled start time. Any delay beyond this will count as part of the session time.
5. Delivery of Photos
Edited images will be delivered via an online gallery within 30 days of the session unless otherwise agreed.
For priority delivery (within 7 days), an additional fee applies.
Only final edited images, selected by Chan Surana, will be delivered. RAW or unedited files will not be provided as part of any of the packages.
6. Copyright and Usage Rights
All photographs remain the copyright of Chan Surana / Memories by Chan at all times.
Clients receive personal usage rights for printing and sharing on social media or personal websites.
Submitting photos to contests, publications, or specialized blogs requires written permission from Chan Surana.
Commercial usage or third-party use is not allowed without a separate licensing agreement.
7. Promotional Use of Images
By booking a session, you grant Chan Surana / Memories by Chan the right to use selected images for promotional purposes, including portfolio, website, and social media.
If you prefer your images to remain private, please communicate this in writing before the shoot.
8. Image Retention
Chan Surana / Memories by Chan does not guarantee the storage or availability of your gallery or image files after 3 months from the session date. Please download and back up your photos in time.
9. Location Permits, Travel & Lodging
If your chosen location requires a permit or entrance fee, the client is responsible for arranging it.
If the shoot is located outside Paris, the client will be responsible for travel fees if applicable.
In cases where overnight lodging is required for the shoot, the client must also cover those costs unless agreed otherwise in advance.
10. Artistic Direction
By booking a session, the client confirms they are familiar with the artistic style of Chan Surana, which is cinematic, documentary, and emotion-driven.
Creative decisions regarding posing, light, composition, and editing are at the discretion of the photographer.
Requests for extensive changes or additional retouching will require a separate agreement and may involve additional costs.
11. Props and Add-ons
Add-ons such as bouquets, balloons, champagne, sneak peeks, or priority editing must be discussed in advance and will incur extra charges.
12. Liability
While every effort will be made to deliver a successful session, Chan Surana is not responsible for uncontrollable circumstances such as weather, lighting restrictions, or client cooperation.
In the rare event of technical failure or emergency, a refund or reschedule may be offered — not exceeding the amount paid.
13. Agreement
Booking a session with Chan Surana / Memories by Chan implies full understanding and agreement to all the terms above. If you have any questions, feel free to reach out before confirming your booking.
Legal Note: "Chan Surana" is the professional name of Chandradev Surana.